My Biggest Complaint About Webkinz Website

My daughter and I have had multiple problems with this site, inclusive of, but not limited to, the following:

1) Most recently, we tried logging in about 30 times way after the “early day, scheduled maintenance time for July 10th”, however, when the green “W” screen came up, it loaded for a few seconds and then got stuck. My daughter was afraid her webkinz would get sick from missing the day, and we lost out on some of the daily activity bonuses and prizes. My daughter was also afraid her garden would die, because it already got wiped out once from a glitch within the last day or two.

2) We have also had problems with games locking up, for example:
* the gem mine locked up while she was entering one day and then wouldn’t let her try again even though she never made it into a mine,
* the 2nd level of the piano employment job loaded the screen and never went into the game and then blocked her from doing another job for eight hours
* the newspaper job registered “all three strikes” at once when she threw the paper at the green door, as indicated in the instructions, and then blocked her out of the jobs for eight hours. This happened at least two or three times with this particular game.
(NOTE: We, too, sent e-mail advisements and asked questions, but their e-mail system is so generic that we did not receive any information that was helpful to our plight. Instead they sent some generic response explaining the same information that you find when you first go to the employment office to try a job.)

3) When she bought a new room, not only was she unable to rename it, as we’ve had previous problems with, but it seemed to wipe out all the belongings from her kitchen. She cried because she thought that she had permanently lost the appliances, etc. that she had worked so hard to buy, but later on when we attempted to get back onto the site, the glitch seemed to have been fixed as the items reappeared back in her kitchen.

4) We have had many instances of her dog just “freezing up” in his room, and then we have to go to the arcade to try to get him moving again, or log out completely and hope we can get logged back in.

5) Several times my daughter has gotten bumped out while playing a game. This results in no cash being awarded from the game and locks up the screen and she has had to log out and log back in, to attempt to get things to start again.

These are just a few of our most recent encounters, and the sad part is that we just bought several more of these things, and were actually planning to sign them up onto the web site, but our experiences with the first webkinz do not make it seem like it would be worth the hassle of trying to keep up with six or more, so if things continue at their current rate, we will probably be among the many who turn these “web site creatures” into just “plain, expensive, stuffed animals with a pretty tag”…………

“ONLY IN AMERICA……”