I am using Tata Indicom’s Broadband Internet Connection. It is giving very poor quality. My Plan is “Business 700 with 512 kbps Speed”. But I am not getting 512 kbps speed. I am only getting as under:
109.30, 108, 98.30, 95.20 kbps only
When contacted, they say that their compression ratio for this plan is 1:4. But if it is so, then also I should get atleast 128 kbps speed, but I am not getting that speed also. Everytime, when I make a complaint - I do not get any clarifications from them. Very bad experience I am facing. They are charging me very high, but not giving quality of services.
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Broadband internet should be considered a basic human right, in my opinion. I hope you get things worked out. Like my grandpappy says: “you vote with your money, or you vote with your feet”. If you have another option, take it. And let Tata know why you did.
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Tata Indicom Broadband Internet Connection - Very Bad Quality on February 19th, 2008 at 10:25 am | Link
yesterday, i recharged with 3 add on vouchers worth 50, one top up worth 50, and one night talk voucher of 75 from a dealer of TATA INDICOM.i knew that the 75 rs voucher gets forfeited if it is recharged before the add on voucher, thats why i sked the dealer to first recharge with add on vouchers of 50, but he first recharged with 75 voucher which ultimately got forfeited at the same time, when i called up customer service, one of the agent said that the “75 rs” voucher was active, but i was being charged normal call rates instead of voucher package rates. this is a proper way to misguide a long time customer and forfeit their money with no mistake of theirs. tell me to whom should i go now?????
leena on May 22nd, 2008 at 12:48 am | Link
i am practicing chartered accountants i shifted my office within the one kilometer from the old one. at inquiry on nearby 15tdh april 08 i was told that your existing connections at old office period is about to over and you paythe renweal charges then we will shift the comnections at new places,i followed instructins they showed the colours like feasibililty is be varified, pordt is not working persons and persons are not available . etc. i filed nearly 18 complaints with the customer care center on n0.079-60607070 meally per day one complain no results every body is using good words like sorry thank you we have forwared, you applicatins is under process etc. i told that in my gujarat if you will file any complain with evern chief minister in such case will be disposed off within five days you are worst than the govt. depar. we visited the local office nearly seven times no system available there. most funny part is that they report that port is not available but after my request two connectons one nearby my office and just below my office are being alloted. i could not understand why the behavour with the existing customers islike this. in my office i am being chartered accountats have to use internet round o clock and my office work is bieng held up since last 20 days and my all cusoters are also scared with the behavou of the TATA connectns
haribhai dahyabhai patel on May 23rd, 2008 at 2:59 am | Link