To whom it may concern, i didnot believe that pizza hut would want to loose there loyal customers just so eaisly. i ve been pizza hut’s regular customer for more then 15 years now. i placed an home delivery order last night at 10.pm and i was told that it would b delivered to me with in 45 to 50 minutes.i called them back after an hour and 15 mins n i was told that the order is on its way , then i got a call again from the branch and they told me the order is not even ready yet and it wud be delivered in 20 mins. 2 hours passed n there was no sign of it. and when i called back pizza hut they didnt even respond me. this was such an embrassing momments, i had guests waiting for dinner at home. n the dinner wasn;t here. my guest had to leave without dinner. i could not belive such a huge organization like pizza hut would do lyk this to their customers. i would not trust pizza hut ever again. nobody from the management even dare to apologize to me!!! my guests would never even trust pizza hut again!!