Comments on: Lazy Incompetant Employees At AutoZone

By: Thomas Hammac

Thomas Hammac — Sun, 11 Jul 2010 05:12:30 +0000

The biggest problem employees at AutoZone face is that upper management just doesn’t care. Getting the stock price to go higher is all they care about now. As a former employee I can say that we weren’t paid a reasonable amount for what is expected, and yes, eventually it wears on us. I was a fully dedicated employee with ASE certification. I treated every customer as though they were the only one I had. I sweated, and bled, and was injured on numerous occasions all in the interest of the company that I thought had my back. I was wrong, and instead, we just got more demands and threats.

It’s sad that it took so long for me to realize that Autozone is a terrible company to work for. I was a long time, loyal employee who was beaten up and robbed in a store, left bleeding on the floor, sent to the hospital. I had problems coping, I was afraid to work, didn’t want to be in a store. They offered nothing except over the phone “cover their ass” therapy from their insurance company…thanks! Less than four months later I was fired for poor job performance despite getting an excellent review a few months earlier, where I received, shall we say, the usual modest raise. Then I was getting harassed by the hospital I was sent to… I guess they didn’t want to pay the bill. I was fired by the human resources adviser, who you would think would be interested in providing the best human resources for the company… but you would be wrong. Yes, I made mistakes, I admitted that, I attempted to cooperate fully and hoped that I would be offered some real help… but I was wrong. They will fire people because they can, not because they should. There’s always some kid without a clue who’ll work for minimum wage. Booted after eighteen years of my life wasted. That’s what AutoZone employees have to look forward to.

Potential employees… work for someone else. Trust me on this.

By: crusnik017

crusnik017 — Sun, 11 Jul 2010 03:57:41 +0000

I’m an Autozone an employee and you have to realize that you can’t blame autozone for that one employee. Just like there are crappy workers at your job there are crappy workers at ours. Alot of it also just has to deal with the managers. My store’s manager is one of the best I’ve ever seen he cares about his customers more than anything else and all the other employees such as me do the same. We go out of our way to make a customer happy. Even when today a customer asked me to just find him a spark plug that would fit his tractor or whatever without tellin me anythin’ about it. I had to show him almost half of the plugs we carry that are designed for them and then he justs says to forget about it. He even gave me a smart attitude about it he was like go find me a spark plug for my tractor and i asked him what type and he was just like just stop being lazy and go back there and get me one and all this other crap that i just dont feel like explaining cause no one should waste their time reading this and even after all his rude manners i apoligized for not being able to find him the part in a timely manner and sold him his other items. I’m sorry that your daughter was treated that way but if you went to the store where we work at that would never have happened i have alot more to say but all the autozone employees that left comments close to mine covered em

By: jason storm

jason storm — Sun, 20 Jun 2010 03:35:14 +0000

everything depends on management/individual. some managers dont give a ****, some actually care. its all about customer service. i have been in retail/automotive for 10 years, its been my first job ever and i enjoy it. i meet lots of great people (customers), just today a gentleman was speaking to me about a great new museum that i had to visit, we werent that busy so he kept on going about the new museum, i didnt mind at all and im going to visit that museum. anyhow, customer service is customer service, the job is to keep the customer happy and faithful, and the truth is, customers come in or call for “joe,” thats where their fidelity is, not the company, but “joe,” the guy or gal that takes great care of them every time they come in. i could leave to a competitor and take all my customers with me if i wanted to, but i wont do that. many of the comments here are true, and i completely agree with many people, unhappy customers, disgruntled former-current employees. not everything is perfect, and of course once a company goes public, the company has more people to keep happy. buy stock in the company-and youll make some extra money. yes its true, there is a lot of bull **** that we have to deal with, as employees and the customer is not aware of it, but like i tell every interviewee, this job isnt for everyone. and its very difficult to find good people. at 8 dollars an hour, what kind of individuals are you going to find. my advice is for everyone to go to college. but then again i know many people that have a masters degree and make less than 60k a year. thats horrible!

By: happyazgirl

happyazgirl — Sat, 19 Jun 2010 01:37:41 +0000

I have worked for AZ for more than 4 years.I have worked with several store managers and DM’s in my district.Some I liked and some I didn’t.However I always work to my best ability and am always on time and behave in a professional manner.Know what? Have never had a problem with any of them.Those that want to point fingers at the “higher”ups should go look in the mirror.They don’t just come in,look at you,and say I am going to make that person miserable.I am a PSM who was slated to become a store manager.I am currently on leave for an injury.I called my HR person and my RM when it happened and both assured my position and a store will be there when I get back.I get regular calls from my store manager,DM,HRM,and RM to check on my progress.And no it is not a workman’s comp claim so they are not just trying to keep me happy.In life everything you get out of it is what you put into it.If you are that unhappy it will show in your job performance so do everyone a favor.STOP whining and find something that will make you happy!!As for customers well we are human and do make mistakes and you get treated the way you treat people.Be an ass and nobody is going to go out of the way to help you.Think about that next time you get pissy with someone who works in customer service.Cause if it wasn’t for them you would have to change your own damn battery when it is 115 out.Catch more flys with honey than vinegar!!

By: azgirl

azgirl — Sat, 19 Jun 2010 00:59:46 +0000

Jesse, Most DMs and RMs don’t give a crap about the peeons, don’t take it personally. It’s not their job to know you. Be glad you’re not getting b*tched out by them. Take pride in your work and work as a team within your store, that’s where it’s at.

By: Jesse

Jesse — Thu, 17 Jun 2010 04:40:22 +0000

And Scott, if u still monitor these sites feel free to contact me to discuss some of these issues which r quite a few.

By: Jesse

Jesse — Thu, 17 Jun 2010 04:35:28 +0000

I work as a red shirt. Have been there for almost a yr. Day after day i see our store manager bust her ass off, pleasing customers and management with no recognition. We all try our best. All this time the RM, which is at our store every monday, has said like 4 words to me in that time. Is it that he’s soooo good and above me that heaven forbid he talk to a red shirt???

I know ppl who started as a gray shirt and they make the same amount of money as me. Does this persuade me become a gray shirt?? The only time the RM ever did anything for the store as far as helping customers was when the big whigs came around and they were watching.

Yet i’m suppose to respect someone like that as my leader? I’ve never been late or called in sick. Never stolen anything. Always go the extra mile to help the customer. Not in behalf of Autozone but for my own satisfaction. It’s called Humanity. Screw Autozone and all of Upper Management cuz all they give a **** about is the bottom line.

By: Autozone Employee

Autozone Employee — Tue, 08 Jun 2010 06:41:31 +0000

I know this response is way to late to be beneficial to you, but it may help others. If your only problem is that the battery is bad, or “not holding a charge” then it should be at, near, or above 12.6 volts. If the battery voltage was so low that it could not be tested then a bad battery was likely not the problem. If the alternator is working then a “bad” battery will still have the proper 12.5 volts or above to be tested. If the battery wasn’t fully charged you need to find out why. Common reasons for this could be that the car has been sitting for several days, there is a parasitic drain, the alternator isn’t charging properly, the fusible link is blown, there are bad connections, etc… An alternator is meant to maintain a charge, not charge a dead battery. Never drive a car around to try and charge a battery because this can lead to alternator failure and/or leave you stranded.

By: azgirl

azgirl — Mon, 07 Jun 2010 19:27:06 +0000

AZ does not care about it’s store employees, that is true. Even though there is a ton of pressure coming down from upper management, what makes the store good are the people who work in the building! We have to take care of each other and our customers. If there is harmony and respect within our staff, then good customer service will follow. Often there is at least one person who either hates their job or hates a co-worker and it must be dealt with swiftly. As far as finding the best employee to help you, you will have a better choice during the day. Store managers work the day shift and they want the best people with them so they can get extra work done, or so they can screw aroung. Also, giving zoners bad shifts is often a form of punishment (evenings, weekends, holidays, etc.).

By: Customer from autozone at woodale illinois-

Customer from autozone at woodale illinois- — Fri, 04 Jun 2010 15:28:22 +0000

I ENJOY GOING TO AUTOZONE LOCATED AT WOODALE ILLINOIS, WHY? Everytime I call in the morning around 8:15am a young lady with a very different name and nice accent named, LAIZ O. answer my call and help me. She is one of the most knowledgeable employee in that store besides her store manager. Besides that she carry herself as a manager very well and pride working for.Autozone. She always gives me the right parts, best service and everything that I might need to make my job easier. She is always fast and she makes sure that free services are done after taking care of the customers that are waiting to get their parts or to be checkout. That stores get very busy at times. BUT I wish the service at the evenning would b the same. At couple ocasions I have went to Autozone at evenings…I either find no one at the counter…after I shout so they notice that Im waiting..someone walks out of the back..or sometimes this tall guy with glasses light skin..sells me the wrong parts. He talks like he knows everything. Besides that he complains a lot. Very lazy. SO I try shop for my parts at that location before 5pm. When I can have the best service and leave with the right parts.