We booked 2 seats in a row, not side-by-side as he wanted the aisle seat and I the window coming from Hawaii.
The stewardess insisted we sit sise-by-side to accommodate a mother and son who could not sit together. We booked our seats to have what we wanted. If they booked their seats too late to get side-by-side or what ever the situation was, we should not be inconvenienced to accommodate them.
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Can you say “compensating”?
You DID NOT have to give up your seats. You did it b/c you were asked and you were cooperative. They can only ask you to do it, they can’t make you.
I keep telling people here NOT to fly Delta. But I continue to see people come in here and complain about the horrible customer service and customer experience.
I’m a business traveller and I can tell you from experience, I NEVER fly them anymore. With over 10 years traveling via flights here and there, I know my stuff when it comes to airlines.
Doreen on October 21st, 2009 at 8:35 pm | Link
So… let me get this straight? You still got to sit side by side, and a mother and her son also got to be together and you are pissy about it? Seriously? It is a VERY MINOR inconvenience to you and probably made a big difference to their trip that they got to sit together.
A little bit of selflessness goes a long way.
Sara on March 13th, 2012 at 1:05 pm | Link