Comments on: Delta Airlines Employees Wasting Everybody’s Time

By: Karen

Karen — Mon, 17 Nov 2008 16:58:41 +0000

Delta has clueless customer service agents. A friend and I just returned from a trip where we missed our connecting flight because the agent at the desk told us that we had a least 10 minutes to use the rest room before boarding. Great, we come out 5 minutes later and the the plane is boarded and sealed. We begged to get on, but no way because now we are told that we must be on board 15 minutes prior to departure. Thanks alot Delta….we got to re-book but at a $50 charge per person. Nice way to collect a few more dollars Delta!!! Their Corporate Customer service center apologized to me this morning but would not refund our money. However, they will allow my friend to make a claim for her damaged luggage.

By: Kevin

Kevin — Sun, 09 Nov 2008 00:16:58 +0000

Back in August of 2007, I was in Seattle for a flight back to New York. It was Delta flight 1893. We were getting our luggage checked, and the first bag that was weighed was about 20 pounds overweight. Fine. We figured we could repack into the four other bags that we had, but no. The agent checked the other four bags, then told us the one bag was overweight. She couldn’t have told us that sooner BEFORE the other four bags were checked? Needless to say, I had to carry 20 pounds of stuff with my hands in addition to the carry-on luggage I had AND my grandpa’s carry-on luggage. Not an enticing prospect.

By: Ong

Ong — Mon, 29 Oct 2007 03:43:57 +0000

Delta airlines indeed sucks! I had my share of problem with them;
I flew Delta from San Juan via Atlanta to N.Y. Laguadia on the 27th Oct. at 4.10pm flight. When I reach home I found all my clothings soak so wet it has water dripping from it. Looks like they did not protect my luggage when it was raining heavily in San Juan. Not only that while waiting to get on my flight. I saw Delta baggage handler throwing luggages in the bin like garbage bags. Beside I shared a bag with my traveling companion. It was 64 Kilos and they ask us to pay $55 for extra baggage. I argued we could have 2 bags at 50 kilos and weight 100 kilos without paying. They don’t barge so I transfered some items into my hand luggage and have that checked in too. In the end the 2 bags weights 86 Kilos more then before but I don’t have to pay a cent. What a stupid rule. Meanwhile I had video the baggage handler throwing bags, that and will put it up at UTUBE as soon as I am ready. I will never recommend or fly this airline again.

By: Andrea Bryan

Andrea Bryan — Mon, 23 Jul 2007 19:43:09 +0000

Delta needs to screen crappy stewardess for prejudicial and personal issues when dealing a racially diverse population. I am a 67 year old African American who should not have to buy an expensive plane ticket to be segregated against as I was on Flight 936 from Atlanta to Connecticut on July 19, 2007 at 6 p.m. A 40-50 year old blond, sandy haired stewardess complained to the captain about my Jamaican husband who was abusing her. He is mixed French, looks white and was waiting his turn to use the restroom. He said nothing to her. What is wrong with that woman? If she is afraid of people of color or does not like them, she should not be working for an already troubled airline industry.