How does a company like ATT stay in business with continual poor service to its customers? Both wireless and landline internet service is the poorest one might expect from a company. In the last 12 months I’ve not been able to log onto the internet to see my landline bill. Attempts to correct this have not proven long term fixes. I cannot send an email to them I must have an account number from my bill to do so, not able to see my bill prevents me from do this. I’ve called to resolve the problem but for some reason the problem comes back over and over. My ATT cell service CANNOT be trusted, it either does not work or drops calls. A phone service rep. recently told me I should not expect my cell phone to work in my house, so I must stand outside to use it. It is currently – 8 degrees here, I live in Michigan not in the boonies but within a distance of 5 miles to 3 cell towers. You may ask why I stay with ATT, because I love my Apple I-phone. Hopefully in the near future ATT’s poor service will be a thing of the past.