Comments on: Apple Macbook Pro Screen Cracked

By: MacBook Pro - Macbook Pro cracked screen - Mac-Forums.com

MacBook Pro - Macbook Pro cracked screen - Mac-Forums.com — Wed, 03 Dec 2008 09:43:41 +0000

[…] broken when turning on (exact same crack). At mybiggestcompaint you can read a lot of story’s, Apple Macbook Pro Screen Cracked | My Biggest Complaint I am getting in now 1 filled in form a day at macbook pro cracked, apple screen broken, broken […]

By: Dennis

Dennis — Wed, 03 Dec 2008 09:02:06 +0000

Dear anonymous on December 2nd, 2008 at 8:19,

I have one guy in my mailinglist that won a small court case against apple. I am planning a courtcase but i want it not in the small case court. Therefore i made a website www.macbook-pro-cracked.com where you can file your case, when i have 100 cases i take them to court and keep everytbody up to date. Please visit the website and file your case there!

By: Charles Hastings

Charles Hastings — Wed, 03 Dec 2008 05:20:12 +0000

STOP THE PRESSES! THIS PROBLEM CAN BE FIXED FOR 200-400 DOLLARS!!!!!

www.missionrepair.com

do it now!!

By: anonymous

anonymous — Wed, 03 Dec 2008 03:19:23 +0000

Same story. College student returning to school with laptop in backpack. Arrived to school with new cracked screen. Apple via telephone said it was not covered under APP. Has anyone actually filed a small claims case against Apple for this problem? Has anyone successfully negotiated a repair from Apple for this problem that has a documented case number? thanks.

By: Hannah

Hannah — Mon, 01 Dec 2008 04:48:57 +0000

I have the same issue as everyone else, left my macbook pro on my desk closed the screen and opened it again and there was a large black spot in the top right hand corner of the screen. However i wasn’t able to find the phone number for apple customer relations anywhere can someone please post it? I am just so frustrated and as a college student paying for a $700 repair for a faulty computer is annoying.

By: Hannah

Hannah — Mon, 01 Dec 2008 04:48:22 +0000

By: Lauren Mollica

Lauren Mollica — Sun, 30 Nov 2008 11:14:54 +0000

I bought my MacBook Pro in October of 2007. I was carrying it across a room the other day and when I sat down it had a huge crack on the upper right hand side that quickly spread across the screen and rendered it unusable. I am going to the store that I bought it at in my neighborhood to see if they can do anything to fix it.

By: anonymous

anonymous — Wed, 26 Nov 2008 03:31:39 +0000

I have had my mac book for about a year and my screen cracked from closing it! I’m very upset! I paid 1500 dollars at the time i bought this! they said they can’t replace it because it was an accident!! NO!! It wasn’t an accident i just closed the thing and it cracked! I will never buy another mac EVER!!!!!!

By: Dennis

Dennis — Thu, 13 Nov 2008 14:46:24 +0000

hi folks, here we go ;).

Same story here from Amsterdam the Netherlands. Broken screen, they told me same old story, a pen between screen and keyboard ??? I don’t even use one! They quoted me 650 euro / 900 dollars for a new screen.

So Apple is getting a bad name because of a 200 usd problem, which all of us have! I am afraid reparing the machine as this could happen again anytime!!! So i am really giving it a thought to go back to a pc, here we can see that hardware and software under one label is sometimes a wrong idea, the software is great!

By: Lindsay

Lindsay — Tue, 28 Oct 2008 20:50:00 +0000

Same story as everyone else…I woke up on morning after leaving my 2 month old macbook pro on the coffee table and there it was a strange crack in the top left of my screen running down about 20% of the screen with many colors amplified around it. Knowing that apple is known for their customer care and since I had purchased the apple care protection plan, I figured I was in the clear. When I took it into the store, Mr. Smarty Pants at the counter informed me that I must have taken a pen and stabbed the screen or get this pressed my thumb a little to hard when closing the screen. If the screen can crack from the pressure of my thumb there is a definite defect with this product. I thought I had gone crazy since he told me that there is no way this just happens on its own…Until I did some research and saw the rest of you in this situation. I have always been a Dell user and was in the process of switching all my computers and phones to Mac, when I call customer relations today to explain how they need to repair my screen I will be sure to tell them of my my big switch plan. This is a clear defect by apple that needs to be addressed! Oh by the way of course i was quoted 700 dollars as well to fix it!