Comments on: Apple Customer Service: iMac Recall Expired http://mybiggestcomplaint.com/apple-customer-service/897/ Where the world comes to complain. Wed, 07 Jan 2009 09:22:43 +0000 http://wordpress.org/?v=2.2.1 By: geo361 http://mybiggestcomplaint.com/apple-customer-service/897/#comment-7905 geo361 Tue, 04 Nov 2008 03:08:40 +0000 http://mybiggestcomplaint.com/apple-customer-service/897/#comment-7905 I've been considering an Imac for some time now. F*** that! Thanks for the heads up I’ve been considering an Imac for some time now. F*** that! Thanks for the heads up

]]> By: Patrese Lovecraft http://mybiggestcomplaint.com/apple-customer-service/897/#comment-4832 Patrese Lovecraft Sun, 27 Apr 2008 16:08:05 +0000 http://mybiggestcomplaint.com/apple-customer-service/897/#comment-4832 I AM FURIOUS WITH APPLE TOO FOR THE SAME REASON. THEY SAY THEY WILL PAY FOR INTERMITTENT SHUT DOWN REPAIR BUT IT IS A BIG FAT LIE. THE FIRST TIME I ASKED ABOUT THIS EXTENDED PROGRAM I WAS HUNG UP ON. NEVER AGAIN WILL I BUY AN APPLE PRODUCT AND IN MY BUSINESS, WHICH HAS BEEN DAMAGED BY THE LACK OF CONSISTENCY WITH MY COMPUTER, OF MEETING VACATIONERS IN THE ORLANDO AREA I WILL BE SURE TO WARN THEM OFF OF APPLE AND ESPECIALLY IMAC. I AM FURIOUS WITH APPLE TOO FOR THE SAME REASON. THEY SAY THEY WILL PAY FOR INTERMITTENT SHUT DOWN REPAIR BUT IT IS A BIG FAT LIE. THE FIRST TIME I ASKED ABOUT THIS EXTENDED PROGRAM I WAS HUNG UP ON.
NEVER AGAIN WILL I BUY AN APPLE PRODUCT AND IN MY BUSINESS, WHICH HAS BEEN DAMAGED BY THE LACK OF CONSISTENCY WITH MY COMPUTER, OF MEETING VACATIONERS IN THE ORLANDO AREA I WILL BE SURE TO WARN THEM OFF OF APPLE AND ESPECIALLY IMAC.

]]> By: jennifer http://mybiggestcomplaint.com/apple-customer-service/897/#comment-4256 jennifer Fri, 28 Mar 2008 11:27:21 +0000 http://mybiggestcomplaint.com/apple-customer-service/897/#comment-4256 I have had my imacsince dec 2006.it worked for 2 months. I never knew and actually researched the best i could without a computer, of info on a possible recall. you are correct in that you would probably, as i did not.Find this info. I am furious with apple.I have advocated them so much so as to of gotten 4 others to purchase a total of nearly 10 grand in macintosh computers and am sickened by the fact that i have had nothing but problems even the only 2 months the piece of crap worked. Apparently apple has joined the intel class of "must suck to be you," type of customer policy I have had with pc pentiums. too bad the APPle fell and rolled into the GATES of hell. JOINT CLASS ACTION LAWSUIT IS A WAY TO DO IT! I have had my imacsince dec 2006.it worked for 2 months. I never knew and actually researched the best i could without a computer, of info on a possible recall. you are correct in that you would probably, as i did not.Find this info. I am furious with apple.I have advocated them so much so as to of gotten 4 others to purchase a total of nearly 10 grand in macintosh computers and am sickened by the fact that i have had nothing but problems even the only 2 months the piece of crap worked. Apparently apple has joined the intel class of “must suck to be you,” type of customer policy I have had with pc pentiums. too bad the APPle fell and rolled into the GATES of hell. JOINT CLASS ACTION LAWSUIT IS A WAY TO DO IT!

]]> By: Andrew http://mybiggestcomplaint.com/apple-customer-service/897/#comment-3845 Andrew Wed, 27 Feb 2008 17:50:41 +0000 http://mybiggestcomplaint.com/apple-customer-service/897/#comment-3845 i was always taught the rule of 11. your actions towards a customer directly affect the opinions of 11 people. 1 being the person, and 10 being people they talk to about it. treat a customer good, and you may have just earned yourself many new ones, treat them bad and they'll cost you 10 more that may have otherwise walked in your door. i think its strange that they don't know that, considering its one of the KEY things PC techs are taught. i was always taught the rule of 11.

your actions towards a customer directly affect the opinions of 11 people.
1 being the person, and 10 being people they talk to about it.
treat a customer good, and you may have just earned yourself many new ones, treat them bad and they’ll cost you 10 more that may have otherwise walked in your door.

i think its strange that they don’t know that, considering its one of the KEY things PC techs are taught.

]]> By: Richard Rinyai http://mybiggestcomplaint.com/apple-customer-service/897/#comment-3322 Richard Rinyai Sun, 20 Jan 2008 18:14:31 +0000 http://mybiggestcomplaint.com/apple-customer-service/897/#comment-3322 This is exactly how to lose a customer. Companies have to keep in mind that once you get bad service from them, you will tell your friends, then they will tell their friends and so on. Get my drift? Thanks, Richard Rinyai www.theprofessionalassistant.net This is exactly how to lose a customer. Companies have to keep in mind that once you get bad service from them, you will tell your friends, then they will tell their friends and so on. Get my drift?

Thanks,

Richard Rinyai
www.theprofessionalassistant.net

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